Service centre to become one-stop shop for Papanui residents

Christchurch City Council’s Papanui Service Centre will soon become a one-stop shop for people wanting to post letters and pay bills.

Postal services have been offered from the Papanui Service Centre since the start of February, but now agreement has been reached that the centre will become a full agent for NZ Post, meaning it will be able to provide bill payment services.

More services will soon be offered from the Papanui Service Centre.

“We are delighted to be able to expand the range of services we can offer local residents from the Papanui Service Centre,’’ says Council Head of Citizen and Customer Services Sarah Numan.

“It means we will have a convenient one-stop shop where people can access Council customer services, send letters and parcels, and pay bills.’’

Some upgrades will be made to the Papanui Service Centre over the next few weeks to accommodate the extra services and to improve the customer experience.

While the upgrade work is done, the services currently provided through the Papanui Service Centre will be provided from the boardroom at Papanui Library.

“The work that is being done won’t affect library operations so people will still be able to borrow and return books and other items to Papanui Library while the improvements are made. We expect the work on the service centre to be completed by mid July.’’

Papanui-Innes Community Board meetings will temporarily be held in the Charles Upham Room at the Papanui RSA on Harewood Road, from 14 June to 15 July.  Residents with questions about the temporary changes can email Christine Lane.

The Papanui Service Centre is located on the corner of Langdons Road and Restell Street, opposite Northlands Shopping Centre. It is open Monday to Friday, from 9am to 5pm.