Update on Duvauchelle water shortage – Thursday 24 April
- Thank you to all Duvauchelle residents and visitors for your efforts to conserve water – your support has made a real difference.
- The water supply has now stabilised, and the treatment plant is back up and running.
- The weekend weather forecast is good, and we expect the treatment plant will be able to keep up with water demand.
- We’re now moving from Level 4 to Level 1 water restrictions, which means the use of hoses, sprinklers, and garden irrigation systems is permitted only on alternate days. No outdoor water use is allowed between 3pm and 9pm on any day. More information on water restrictions here.
- Anzac weekend is always a busy time on Banks Peninsula, and there is often increased demand on the water supply. Residents and visitors to Duvauchelle are asked to be mindful of the restrictions and to conserve water wherever possible.
- While the situation has improved, we’ll have tankers on standby over the long weekend, ready to respond to any further supply issues.
- If you need access to water, a tanker will be available until Sunday 27 April. It’s located outside Duvauchelle Hall – 6085 Christchurch Akaroa Road, Duvauchelle.
Update on Duvauchelle water shortage – 23 April
- We want to extend a big thank-you to Duvauchelle residents and visitors for stopping all non-essential water use.
- Tankers continue to bring water to Duvauchelle and the water level at the plant is very slowly increasing.
- While things are moving in a positive direction the water supply is still very low, and it’s critical that visitors and residents keep up water saving measures.
- We’re still asking residents and visitors to stop using water for any non-essential activities, and Level 4 water restrictions remain in place.
- We’ve been able to get the plant up-and-running for short periods, but the water source remains murky, which means the amount of water it can produce is limited.
- If you need to access water a tanker is available outside the Duvauchelle Hall – 6085 Christchurch Akaroa Road, Duvauchelle.
- We'll continue to provide updates via this live blog and social media.
- If you spot a leak or don’t have water call us on 03 941 8999.
Update on Duvauchelle water shortage
- We've doubled the number of tankers taking water to Duvauchelle which is resulting in an increase in the amount of water at the plant.
- We still need residents and visitors to stop using water for any non-essential activities, and Level 4 water restrictions remain in place.
- We're not yet able to get the plant back up-and-running because turbidity (murky water) is still an issue.
- Over the next few days as weather conditions improve we expect be able to get the plant running again.
- Additional water sampling has taken place to ensure the safety of the water.
- We'll continue to provide updates via Newsline and social media.
- If you spot a leak or don’t have water call us on 03 941 8999.
Christchurch City Council is urging residents and visitors to Duvauchelle to immediately reduce water use due to critically low water supply.
The treatment plant stopped working over the weekend due to the high level of rain resulting in turbid (murky) water that can’t be converted into drinking water. There may also be a leak contributing to water loss.
We have been bringing water tankers to the plant over the weekend and have now increased the number of tankers, but this still isn’t keeping up with demand.
Level 4 water restrictions are being put in place immediately to help manage the supply, which includes a total ban on outdoor water use.
Head of Three Waters Gavin Hutchison says residents and visitors should also stop using water for any non-essential activities.
“You can continue to use water for drinking, cooking and hygiene but please consider delaying non-essential washing and laundry,” says Mr Hutchison.
“Please let us know if you are aware of a leak or have seen something irregular or out of the ordinary that might suggest a leak. Please also let us know if you have significantly changed your water use or have noticed a change in usage elsewhere.”
“We’ve got contractors and staff in Duvauchelle looking for possible leaks but appreciate any information the community can provide, as it may help us resolve the issue more quickly.”
“Over the coming days we will be transporting water to the Duvauchelle water treatment plant to ensure a continued supply so you may notice tankers coming and going.”
“We’re working with our contractors to increase the number of tankers travelling to Duvauchelle with water.”
“Conserving water will help us continue to supply safe water to everyone in the Duvauchelle community.”
The Council will set up electronic roadside signage in the area. Residents are encouraged to share the message with their neighbours.
If you spot a leak or don’t have water call us on 03 941 8999.